Privacy Policy
Last Updated: June 15, 2023
1. Overview
Fexotuvanex values your privacy and follows data protection standards applicable in the United Kingdom. This document explains how we handle your personal data when you access our investment services.
2. What We Collect
We may collect the following categories of personal data:
- Identity & Contact: Full name, email address, phone number, and residential address
- Financial Data: Information required to process investments and comply with UK financial and KYC regulations
- Technical Data: IP address, browser type, device details, and usage behaviour
- Tracking Technologies: Cookies, scripts, and similar tools that help improve platform functionality and measure traffic
3. Why We Use It
Your data is processed to:
- Provide secure access to your investment account
- Execute and manage investment instructions
- Fulfil legal obligations under UK financial regulations
- Notify you of service updates or improvements
- Deliver personalised financial guidance
- Enhance platform performance through behavioural analytics
- Detect, prevent, or respond to fraud and security threats
- Send marketing communications with your explicit consent
4. How Long We Keep Your Info
We retain your personal data only for as long as required to meet regulatory, operational, and contractual obligations. After retention periods expire, your data is securely deleted or anonymised.
5. Data Security Measures
To safeguard your information, we implement industry-standard protections including:
- Advanced encryption for data at rest and in transit
- Restricted internal access based on staff roles
- Regular third-party security audits and penetration tests
- Secure server infrastructure with reputable UK hosting partners
6. Your Rights
Depending on UK data protection laws (including the UK GDPR), you may have the right to:
- Request access to your stored personal data
- Correct or update inaccurate information
- Request deletion (“right to be forgotten”)
- Restrict or object to certain processing activities
- Request a copy of your data in a portable format
- Withdraw consent at any time for optional data processing
7. Working with Partners
We collaborate with thoroughly vetted third-party providers to support secure infrastructure, analytics, communications, and other operational needs. These partners must comply with strict privacy and security standards.
8. Analytics Use
Tools such as Google Analytics help us understand how users navigate the platform, identify performance issues, and improve features. Data is anonymised whenever feasible to protect your identity.
9. Children’s Data
Our platform is not intended for individuals under the age of 18. If you believe a minor has submitted personal data, please contact us so we can remove it promptly.
10. Policy Changes
Revisions to this Privacy Policy may occur periodically. Significant updates will be communicated through email notifications or in-platform alerts.
11. Contact Information
For privacy-related questions in the UK, please contact us at: [email protected]